Brother HL-L2370DW Manual: Comprehensive Guide
This manual provides detailed instructions for Brother HL-L2370DW series printers, covering setup, printing, maintenance, and troubleshooting for optimal performance.
The Brother HL-L2370DW is a compact monochrome laser printer designed for efficient and reliable printing in home or small office environments. This manual serves as a comprehensive resource, guiding users through every aspect of printer operation, from initial setup and network connectivity to advanced features and routine maintenance.
It covers models HL-L2350DW, HL-L2370DW, and HL-L2370DWXL, ensuring compatibility across the series. Whether you’re a first-time user or seeking solutions to specific issues, this guide provides clear, step-by-step instructions to maximize your printing experience.
Key Features and Specifications
The Brother HL-L2370DW boasts impressive features, including high-speed monochrome laser printing at up to 36 pages per minute. It offers automatic duplex (two-sided) printing, saving paper and reducing costs. Connectivity options include Ethernet and wireless networking, plus mobile printing via the Brother iPrint&Scan app and AirPrint.
Key specifications include a monthly duty cycle of up to 8,500 pages, and a recommended monthly print volume of 150-1,500 pages. It supports various paper sizes and weights, ensuring versatility for diverse printing needs.
Setting Up Your Printer
Proper setup ensures optimal performance. This section details unboxing, driver installation, and network connection—both wired and wireless—for your Brother HL-L2370DW.
Unboxing and Initial Setup
Carefully unpack your Brother HL-L2370DW printer, ensuring all packing materials are removed from both inside and outside the box. Verify all included components are present: the printer itself, power cord, toner cartridge, drum unit, and accompanying documentation.
Install the drum unit before the toner cartridge. Gently place the toner into the drum, then slide both as a unit into the printer. Connect the power cord and turn the printer on. Ignore any initial “open cover” messages during this phase. Ensure the printer is placed on a stable, level surface for optimal operation.
Installing Drivers and Software
Download the latest drivers and software package for your Brother HL-L2370DW from the official Brother support website. Select your operating system (Windows or macOS) for the correct version. Run the downloaded installer and follow the on-screen prompts.
The installation process typically includes printer drivers, a scanner driver (if applicable), and the Brother iPrint&Scan utility. Accept all license agreements and choose a standard installation type. After installation, restart your computer to ensure proper driver loading and functionality.
Connecting to a Network (Wired & Wireless)
For a wired connection, connect an Ethernet cable from your printer to an available port on your router. The printer will automatically obtain an IP address. For wireless setup, use the printer’s control panel to select your Wi-Fi network and enter the password.
Alternatively, use the Brother iPrint&Scan app on your mobile device for simplified wireless configuration. Ensure your printer and device are on the same network. Verify connectivity by printing a network configuration page from the printer’s menu.
Understanding the Control Panel
The control panel features buttons and a display for navigating menus, monitoring status, and accessing printer settings for easy operation.
Control Panel Overview
The Brother HL-L2370DW’s control panel is designed for intuitive operation. It typically includes an OK button, arrow buttons for menu navigation, and a Back/Cancel button. A monochrome display screen presents printer status, menu options, and error messages.
The display shows information like toner levels, paper status, and network connectivity. Using the buttons, you can access settings for print quality, paper size, and network configurations. The panel also provides alerts for issues like paper jams or low toner, guiding you through resolution steps. Familiarizing yourself with these elements ensures efficient printer management.
Navigating the Menu
To navigate the HL-L2370DW’s menu, use the arrow buttons on the control panel. Pressing the ‘OK’ button selects a highlighted option. The ‘Back/Cancel’ button returns to the previous screen or cancels an operation.
Menu options include settings for network configuration, print quality, and report generation. Explore sections like ‘Network’ to configure wireless settings or ‘Print Quality’ to adjust darkness and resolution. The menu structure is logical, allowing easy access to various printer functions and customization options for tailored printing experiences.
Status Indicators and Alerts
The Brother HL-L2370DW utilizes various LEDs to communicate printer status. A blinking ‘Toner’ light indicates low toner levels, prompting replacement. The ‘Drum’ light signals drum unit status, while a ‘Paper Jam’ light indicates a blockage.
Error codes displayed on the control panel provide specific troubleshooting guidance. Refer to the manual for code definitions. Consistent monitoring of these indicators ensures proactive maintenance and prevents unexpected printing interruptions, maximizing printer uptime and operational efficiency;
Printing Basics
Begin by loading paper correctly into the tray and ensuring proper alignment. Then, send documents from your computer to initiate the printing process easily.
Loading Paper
Proper paper loading is crucial for preventing jams and ensuring print quality. Open the paper tray and adjust the paper guides to fit the paper size you’re using – standard letter or legal sizes are supported. Fan the stack of paper to separate the sheets before loading it into the tray.
Ensure the paper stack doesn’t exceed the maximum fill line indicated on the tray. Load paper with the print side facing down. Gently push the tray back into the printer until it clicks into place. Always check the paper type settings in your print driver to match the loaded paper.
Printing Documents
To print a document, first ensure the printer is online and connected to your computer. Open the document you wish to print from your application. Select “Print” from the File menu, then choose your Brother HL-L2370DW printer from the list of available printers.
Adjust print settings like paper size, orientation, and print quality as needed. Click “Print” to begin. You can monitor the print job’s progress through the printer’s status screen or your computer’s print queue.
Print Quality Settings
The Brother HL-L2370DW offers adjustable print quality settings to suit your needs. Access these settings through the printer driver on your computer. Options typically include “Draft,” “Normal,” and “High” quality. Draft mode is ideal for internal documents and saves toner.
Normal provides a balance between speed and quality, while High delivers the sharpest, most detailed prints. Experiment with these settings to achieve the desired output for different document types.
Advanced Printing Features
Explore features like duplex printing, multiple pages per sheet, and watermarks to enhance your printing capabilities with the Brother HL-L2370DW printer.
Duplex Printing (Two-Sided Printing)
The Brother HL-L2370DW offers automatic duplex printing, significantly reducing paper consumption and costs. To enable this feature, access the print settings on your computer and select the “Two-Sided Printing” option. You can choose between long-edge or short-edge binding, depending on your document’s layout.
Ensure the paper type is supported for duplex printing to avoid jams. This feature is ideal for reports, drafts, and internal documents, promoting eco-friendly practices. Properly configured duplex printing streamlines workflow and minimizes environmental impact.
Multiple Pages Per Sheet
The HL-L2370DW allows printing multiple document pages onto a single sheet of paper, conserving resources and reducing printing costs. Access this function through the printer properties on your computer. Within the page layout settings, locate the “Pages per sheet” option and select your desired configuration – typically 2, 4, or more pages per sheet.
Adjust margins as needed to ensure readability. This feature is useful for drafts, proofs, or distributing large documents concisely. Experiment with different layouts to find the optimal balance between space saving and legibility.
Watermarks and Headers/Footers
The Brother HL-L2370DW supports adding watermarks, headers, and footers to your printed documents through the printer driver settings on your computer. Access these options within the advanced print settings. For watermarks, you can choose pre-defined text like “Draft” or “Confidential,” or create a custom text watermark.
Headers and footers allow you to include information such as page numbers, dates, or document titles on each page. Customize the content and positioning to suit your needs, enhancing document professionalism and organization.
Maintenance and Troubleshooting
Regular cleaning and prompt resolution of issues like paper jams are crucial for maintaining optimal printer performance and extending its lifespan.
Cleaning the Printer
To ensure consistently high print quality, regular cleaning is essential. Begin by turning off and unplugging the printer. Open the front cover and carefully remove any visible toner or debris using a soft, lint-free cloth. Avoid using toner directly, as it can cause smudging. Clean the interior thoroughly, paying attention to the drum unit area. For external cleaning, wipe down the printer’s surfaces with a slightly damp cloth. Never use abrasive cleaners or solvents. Regularly inspect and clean the paper path to prevent jams and maintain optimal performance.
Resolving Paper Jams
Paper jams can disrupt printing; address them carefully. First, power off and unplug the printer. Gently remove any jammed paper, pulling in the direction of the paper path – avoid tearing. Check all access points: the paper tray, rear access cover, and inside the printer. Inspect for small scraps that may remain. Ensure the paper guides are correctly adjusted for the paper size. Reload paper properly, avoiding overfilling the tray. If jams persist, consult the printer’s detailed manual for specific diagrams and troubleshooting steps.
Troubleshooting Common Printing Issues
Encountering print quality problems? First, check toner levels and replace if low. For faded prints, adjust print density settings within the printer driver. Streaks or smudges often indicate a dirty drum unit – clean it per the manual’s instructions. If the printer isn’t recognized, verify cable connections or wireless setup. Ensure the correct printer driver is installed. Persistent issues may require a firmware update or contacting Brother support for assistance. Regularly check the printer’s status indicators for alerts.
Toner Cartridge Management
Proper toner handling ensures optimal print quality and printer longevity. This section details replacement procedures, genuine vs. compatible options, and toner save mode.
Replacing the Toner Cartridge
To replace the toner cartridge, ensure the printer is powered on and open the front cover. Gently remove the existing toner cartridge and protective cover. Insert the new TN-730 cartridge, ensuring a secure fit. Replace the protective cover, then close the front cover. The printer will automatically reset.
Always handle the cartridge carefully, avoiding direct sunlight and excessive force. Discard used cartridges responsibly, following local regulations. Refer to the printer’s display for confirmation of successful installation. A properly installed cartridge guarantees optimal print quality and prevents potential printer errors.
Genuine vs. Compatible Toner
Brother recommends using genuine TN-730 toner cartridges for optimal performance and reliability. Genuine toner is specifically formulated for your HL-L2370DW, ensuring consistent print quality and protecting the printer’s components. Compatible cartridges, while often cheaper, may yield inconsistent results.
Using non-genuine toner can potentially void your printer’s warranty and lead to print defects or even printer damage. While compatible options exist, prioritize genuine toner for long-term printer health and superior print outcomes. Consider the total cost of ownership, factoring in potential issues.
Toner Save Mode
The Brother HL-L2370DW offers a Toner Save mode to extend cartridge life, ideal for draft documents where print quality isn’t paramount. Accessed through the printer’s menu, this mode reduces toner consumption by printing with lighter density.
While conserving toner, be aware that text may appear fainter. It’s perfect for internal use or documents not requiring a professional finish. Easily toggle Toner Save on or off depending on your printing needs, balancing cost savings with desired print quality. Experiment to find the optimal setting for your workflow.
Connectivity and Mobile Printing
The HL-L2370DW supports Brother iPrint&Scan, AirPrint, and potentially Google Cloud Print, enabling convenient wireless printing from various mobile devices and computers.
Brother iPrint&Scan App
The Brother iPrint&Scan app offers a versatile solution for mobile printing and scanning directly from your smartphone or tablet. Available for both iOS and Android devices, this application allows users to print documents, photos, and web pages wirelessly to the HL-L2370DW printer.
Beyond basic printing, iPrint&Scan provides features like remote access to printer status, including toner levels and error messages. Users can also scan documents directly to their mobile devices, enhancing workflow efficiency. The app simplifies printer management and expands printing capabilities beyond traditional computer connections, offering a convenient and user-friendly experience.
AirPrint Compatibility
The Brother HL-L2370DW boasts seamless compatibility with Apple’s AirPrint technology, enabling effortless wireless printing directly from iPhones, iPads, and Macs without the need for installing drivers or additional software. This feature simplifies the printing process for Apple users, allowing them to print photos, documents, and web pages directly from their devices.
AirPrint automatically detects the HL-L2370DW on the same Wi-Fi network, providing a convenient and intuitive printing experience. It supports various paper sizes and orientations, ensuring optimal print quality and flexibility for all your Apple devices.
Google Cloud Print (if applicable)
While originally supported, Google Cloud Print service has been discontinued as of December 31, 2020. However, the Brother HL-L2370DW offers alternative cloud printing solutions. Users can now utilize Brother Cloud Apps or Mobile Print Apps for similar functionality, enabling remote printing from compatible devices and platforms.
These alternatives provide convenient access to printing features, allowing users to send print jobs from anywhere with an internet connection. Explore the Brother support website for detailed instructions on setting up and utilizing these replacement cloud printing options for your HL-L2370DW printer.
Duty Cycle and Printer Lifespan
The HL-L2370DW boasts a maximum monthly print volume of 30,000 pages, while the recommended volume is 1,500 pages for optimal longevity.
Maximum Monthly Print Volume
The maximum monthly print volume for the Brother HL-L2370DW is an impressive 30,000 pages. This specification indicates the highest workload the printer is designed to handle consistently.
However, it’s crucial to understand this isn’t a recommended operational level. It represents the printer’s durability threshold, allowing comparison with other Brother models.
Sustained printing at this peak capacity may reduce the printer’s lifespan. Choosing a printer with a duty cycle exceeding your typical needs ensures reliable performance and extends its operational life, preventing premature wear and tear.
Recommended Monthly Print Volume
For optimal performance and longevity of your Brother HL-L2370DW, the recommended monthly print volume falls between 150 and 2,000 pages. This range balances productivity with printer health.
Operating within these limits ensures consistent print quality and minimizes the risk of component wear. While the printer can handle up to 30,000 pages monthly, regularly exceeding the recommended volume will likely shorten its lifespan.
Prioritizing this range guarantees a reliable printing experience for years to come.
Extending Printer Life
To maximize the lifespan of your Brother HL-L2370DW, adhere to the recommended monthly print volume (150-2,000 pages). Regularly cleaning the interior prevents dust buildup, ensuring smooth operation.
Use genuine Brother toner cartridges to avoid potential damage from incompatible materials. Avoid prolonged periods of inactivity; print a test page weekly.
Proper ventilation and a stable operating environment also contribute to longevity. Following these simple steps will help maintain peak performance for years.
Firmware Updates
Regular firmware updates enhance printer functionality, improve security, and fix potential issues. Check the Brother support website periodically for available updates.
Checking for Updates
To verify if a new firmware version is available for your Brother HL-L2370DW, navigate to the official Brother support website. Locate your printer model and browse the “Downloads” section. The website will automatically detect the current firmware version installed on your printer, if connected.
Alternatively, some Brother software utilities can automatically check for updates. Regularly checking ensures your printer benefits from the latest enhancements, bug fixes, and security patches, contributing to optimal performance and a secure printing environment. Don’t forget to read the release notes!
Updating the Firmware
Before updating your Brother HL-L2370DW’s firmware, ensure the printer is powered on and connected to a stable power source. Download the latest firmware file from the official Brother support website. Initiate the update process through the printer’s web interface or the downloaded utility.
Crucially, do not interrupt the update process! This could potentially damage the printer. Allow the process to complete fully, and avoid turning off the printer or disconnecting it during the update. Following these steps guarantees a smooth and successful firmware upgrade.
Wireless Troubleshooting
Resolve HL-L2370DW wireless issues by checking network settings, replacing generic drivers, and ensuring a secure connection for reliable printing performance.
Fixing Wireless Connection Issues
If your Brother HL-L2370DW loses its wireless connection, begin by verifying the printer is within range of your router and that the Wi-Fi signal is strong. Restart both the printer and your router; this often resolves temporary glitches. Ensure the correct network name (SSID) and password are entered into the printer’s settings.
Check for firmware updates, as these can include wireless connectivity improvements. Replace generic drivers with the latest versions downloaded directly from the Brother support website. Confirm network security settings (WPA2 is recommended) are compatible with the printer. Finally, consider interference from other wireless devices.
Network Security Settings
Securing your wireless network is crucial when using the Brother HL-L2370DW. WPA2-PSK (AES) is the recommended security protocol for optimal protection. Avoid using WEP, as it’s outdated and easily compromised. Regularly update your router’s firmware to patch security vulnerabilities.
Enable a strong password for your Wi-Fi network, utilizing a combination of uppercase and lowercase letters, numbers, and symbols. Consider enabling MAC address filtering on your router to restrict access to authorized devices only. Regularly review connected devices to identify any unauthorized access attempts.